University Technology
Status Dashboard
Updates on unexpected interruptions or outages will be posted below. Note that STARS and WIUP are offline for maintenance every night from midnight to 3:00 a.m, and some Sundays between 7:00 p.m. and 9:00 p.m. Other systems may be offline between 9:00 p.m. Friday and 6:00 a.m. Saturday for scheduled server maintenance. Routine maintenance outside of these windows are posted to our Facebook and Twitter feeds.
Current Status
There are no alerts on unexpected outages for today. Read above if experiencing an issue as it may be planned maintenance.
Recent Incidents/Notifications
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Tuesday, May 26, 2026
Disruption Resolution - Connecting to Wireless Network (3:38pm)
University Technology has resolved the issue with the wireless network. If you are still experiencing issues connecting your device, please contact our Support Center to open a ticket.
- Date/Time: May 26, 2026 - 3:30pm
- Impact: Wireless Network Users
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.
Disruption Resolution - QC Campus Phone Outage (3:37pm)
University Technology has resolved the issue with the phones at the QC Campus. If you are still experiencing issues with your phone please contact our Support Center to open a ticket.
- Date/Time: May 26, 2026 - 2:00pm
- Impact: QC Campus Phones
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.
Disruption Update - Connecting to Wireless Network (2:03pm)
University Technology is continuing to troubleshoot the issue with the wireless network. We apologize for any inconveniences this is causing.
- Date/Time: May 26, 2026 - 2:00pm
- Impact: Wireless Network Users
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.
Disruption Update - QC Campus Phone Outage (11:49am)
University Technology is continuing to troubleshoot the issue with the QC Campus phones. We apologize for any inconveniences this is causing.
- Date/Time: May 26, 2026 - 11:45am
- Impact: QC Campus Phones
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.
Disruption Update - Connecting to Wireless Network (11:48am)
University Technology is continuing to troubleshoot the issue with the wireless network. We apologize for any inconveniences this is causing.
- Date/Time: May 26, 2026 - 11:45am
- Impact: Wireless Network Users
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.
Disruption Notice - QC Campus Phone Outage (10:40am)
University Technology is currently experiencing issues with the phone at the QC Campus. We are actively diagnosing the problem and will provide updates as soon as we have more information.
- Date/Time: May 26, 2026 10:40am
- Impact: QC Campus Phones
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.
Disruption Notice - Connecting to Wireless Network (9:46am)
University Technology is currently experiencing connection issues with both the WIU-Open and WIU-Secure wireless network SSIDs. We are actively diagnosing the problem and will provide updates as soon as we have more information.
- Date/Time: May 26, 2026 - 9:40am
- Impact: Wireless Network Users
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.
Thursday, April 30, 2026
Disruption Resolution - Access to web-based resources restored (10:56am)
All resources and services hosted at www.wiu.edu should now be accessible. If you notice any lingering issues please send details to support@wiu.edu so that we can investigate. Thank you for your patience this morning.
- Date/Time: Resolved April 30 at approx. 10:30 am
- Impact: All web-based resources should now be accessible per normal.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
Disruption Notice - Issues connecting to multiple web-based services (9:35am)
We are aware that several web-based services are experiencing issues this morning. Users may be unable to access some resources hosted at www.wiu.edu. Our technicians are actively investigating, and we appreciate your patience.
- Date/Time: Late night April 29
- Impact: Users may be unable to access certain websites or online resources, or may experience slow or inconsistent performance when attempting to load them.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
Saturday, April 18, 2026
Disruption Resolution - Systems Restored (9:32pm)
Systems impacted by yesterday's electrical outage have been restored. Please contact us at support@wiu.edu if you have any further issues. Thank you for your patience today
- Date/Time: April 18, 8:30pm
- Impact: All services should now be restored.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
Disruption Notice - Multiple systems unavailable (4:30pm)
We are aware of multiple systems being unavailable due to last night's thunderstorm-related power outage on campus. Technicians have been working all day in an effort to restore services. Thank you for your patience and understanding.
- Date/Time: April 17, 10pm
- Impact: Multiple services will be unavailable until systems are properly restored.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
Wednesday, March 18, 2026
Disruption Resolution - Wireless access restored (7:16pm)
Wireless issues have been resolved and have remained stable. Thanks for your patience this afternoon and evening.
- Date/Time: March 18, 4:30pm
- Impact: Connections to all wireless networks have been restored.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
Disruption Update - Wireless issues continue (1:28pm)
Our apologies; some users are still experiencing technical issues with the campus Wi-Fi. Our technicians are currently working to restore a stable connection. We will continue to provide updates as they are available.
- Date/Time: March 18, 1:25pm
- Impact: Users may be unable to establish new connections to WIU-SECURE or WIU-DEVICE wireless networks.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
Disruption Resolution - Wireless access restored (1:11pm)
The issues impacting connecting to the WIU-SECURE and WIU-DEVICE wireless networks has been resolved. Users should now be able to connect as expected; if problems persist after a reboot of your device, please contact us at support@wiu.edu.
- Date/Time: March 18, 12:00 PM
- Impact: Users should be able to connect to wireless on campus as expected.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
Disruption Notice - Wireless outage (10:53am)
We are aware of a currently issue impacting wireless access on campus. Individuals attempting to connect to the WIU-SECURE or WIU-DEVICE wireless networks may be unable to connect. Our technicians are aware and investigating.
- Date/Time: March 18, approx. 10:30am
- Impact: Users attempting to establish a connection to the WIU-SECURE or WIU-DEVICE wireless networks may receive error messages and be unable to connect.
If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.
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