nAGENCY THEORY: Firm is nexus of contracts among self-interested parties requiring supervision
nReduce management costs as IT makes it possible to manage more staff with less resource
nBEHAVIORAL THEORIES: Info systems could change hierarchy of decision making; reduce need for middle management & clerical support; distribute information
nIT allow information to jump levels in hierarchy
nAuthority relies on knowledge and competence
nTask force or Virtual Team environments